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Free shipping for orders over $100
You can choose a standard size or leave us custom size, for custom size, we need the following information in the order notes when you check out :
Bust: ________inch/cm
Waist: ________inch/cm
Hips: ________inch/cm
Shoulder to knee( for knee length dress only):________inch/cm
Shoulder to Floor:______inch/cm
Your height without shoes:________inch/cm
The height of shoes:________inch/cm
Processing time: 15 business days
Shipping Time: 3-5 business days
This dress is Made-To-Order. Whether you choose a standard size or custom measurements, our tailors craft each dress to order.
| Silhouette | Mermaid |
|---|---|
| Neckline | Off The Shoulder |
| Hemline/ Train | Floor Length |
| Fabric | Sequin |
| Sleeve Length | Sleeveless |
| Embellishment | Slit |
| Back Details | Zipper Up |
| Shown Color | Black |
| Style | Chic & Modern |
| Waist | Natural |
| Season | Spring, Summer, Fall, Winter |
| Wedding Venues | Evening, Party, Prom |
Please click on the hyperlinks above to see the standard sizing chart for dresses and how to measure your size. Below is a brief description of how the gowns are customised. If you have any questions, please contact us:sales@rongmoon.com
| Production Time | 5-8 Days |
| Mode of transport | Free Shipping • Ordinary express • Expedited Express |
| Shipping Time | Free( 7-10 Days ) Ordinary( 5-8 Days ) Expedited( 2-4 Days ) |
1. Contact our Customer Service to initiate the return process within 3 days upon receiving your item(s).
Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a "Product Return" form that must be included with your package.
2. Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.
3. This return policy does not apply to our business resellers. Please contact us for additional instructions.
4: More Help Contacts:sales@rongmoon.com
